Effective Date: April 15, 2025

1. Introduction

Protex Insurance Group, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at https://www.protexinsurance.com or interact with us through other channels. Please read this policy carefully. By accessing the site or working with us, you accept the practices described herein. If you do not agree, please do not use the site or services.

2. Information We Collect

We may collect information about you in several ways, including:

Personal Data: Information you voluntarily provide to us, such as your name, email address, phone number, mailing address, and any other details submitted via web forms, chats, or when engaging with our services.
Derivative Data: Information automatically collected by our servers when you interact with our site, including your IP address, browser type, operating system, access times, and pages visited.
Financial Data: If applicable, we may collect limited payment details when processing service requests. This may include your payment method, card type, and expiration date. Note: We do not store full credit card numbers or sensitive payment information.

3. How We Collect Information

We gather data through:

Direct Input: Such as when you complete forms, request quotes, or contact us directly.
Automated Tools: Including cookies and tracking technologies that monitor website usage and performance.

4. Use of Your Information

We may use your data to:

• Provide quotes and services.

• Manage and maintain your account.

• Communicate with you about your inquiries or service status.

• Deliver marketing materials or newsletters (you may opt out at any time).

• Improve our website and service offerings.

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.”

5. Security of Your Information

We employ administrative, technical, and physical safeguards to protect your data. While we take reasonable steps to ensure security, no method of data transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you.

• Request correction or deletion.

• Restrict or object to certain processing activities.

• Request data portability.

To exercise any of these rights, contact us using the details below.

7. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We recommend reviewing it periodically to stay informed of any changes.

8. Mobile Messaging & Opt-In Policy

By opting in to receive SMS communications from Protex Insurance Group, you consent to receive recurring messages related to your insurance needs, such as quotes, policy updates, renewal reminders, and promotional offers.

You can opt in through the following methods:

• Submitting a form on our website with your mobile number and explicit consent.

• Replying with a keyword (such as “JOIN” or “YES”) in response to a mobile opt-in prompt.

• Providing verbal or written consent during a phone call or in-person meeting.

• Signing up during events, online quote requests, or other promotional opportunities.

Message frequency may vary. Standard message and data rates may apply. You can opt out of receiving messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not share your mobile number or SMS consent with third parties for their own marketing purposes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Protex Insurance Group
Email: [email protected]
Phone: 614-612-0409
Website: https://www.protexinsurance.com

.